This document provides general instructions for downloading and handling Windows files from the RST Instruments website. This document is intended for RST customers using Windows-compatible computers who are new to downloading files.
Disclaimer: While this document describes how to use third-party utilities after downloading files, the mention of a third-party vendor or product does not guarantee its compatibility with RST products, or constitute an endorsement of any kind by RST Instruments. The mention of a third-party product does not necessarily mean that it is the only product you can use. If you need assistance with any third-party product, contact that product’s manufacturer. RST cannot assist you with the use of any third-party software. The contact information in this document is current to the best of our knowledge, but we cannot guarantee its accuracy.
Downloading a File
Because there are numerous software and hardware configurations, we cannot provide basic downloading instructions for your system. If you’re unsure how to download a file with your software or hardware, consult the user guide or the manufacturer. RST cannot assist you with installing, configuring, or using third-party software or hardware.
To download a file from the RST Instruments Software Page, choose a file from the available selection, and download it according to the posted instructions on the page. Use the information in the following sections to determine how to open a file after downloading.
Opening .exe and .txt Files
To open an .exe file after downloading it to your computer, double-click it and follow the on-screen instructions.
Opening PDF Files
To view a PDF file, open it in an Acrobat viewer (e.g., Acrobat Reader). Acrobat Reader enables you to view, navigate, and print PDF files on several platforms. Acrobat Reader is available for free from all Adobe online services and is quick and easy to install. To download Acrobat Reader click here.
Opening .zip Files
After downloading a .zip file, you can use the PKZip or WinZip utility to access the file’s contents. For more information about PKZip, visit PKWare’s Web site at www.pkware.com/shareware. For more information about WinZip, visit the WinZip’s Web site at www.winzip.com. You can find PKZip and WinZip online at the locations below. These locations are subject to change.
Speak with an Expert
I’m very happy with the quality of the instrumentation and technical support from RST, as always. They worked with us from the initial stages of the project to ensure that we were fully prepared and equipped to use the RSTAR network for the first time. They delivered everything within the tight project time frame to ensure that there were no delays on site, and the submersible tilt meters looked like new even after over twelve months of being submerged in Thames water!
-Richard Lipscombe, BEng (Hons), Director & Principle Consultant - RL Geotechnical Ltd